Notice at Collection

This section includes some key highlights of our Privacy Policy. We recommend that you read the entire Privacy Policy, as it contains important information about how we process your personal information.

We may collect or process various categories of personal information. The sections titled “Personal Information We Collect or Process” and “Personal Information Sources” contain information on the categories of personal information collected and where we collect your personal information. As an overview, we collect your contact details, financial information, account information, transaction information, communications with us, device information usage information and reservation information. We collect and use this information to provide, tailor and improve our Services, or organize events and carry out marketing and advertising activities, to communicate with you and for other reasons listed in the “How We Use Your Personal Information” section below. We will retain your information for as long as needed to fulfill the purpose for which it is collected and to comply with our legal obligations, resolve disputes, and enforce our agreements. Your personal information may be transferred or disclosed to or collected by our WordPress, vendors and other third parties who perform services on our behalf (including providers of hosting, IT maintenance, marketing, payment processing, support and other services), business and marketing partners, affiliates and other third parties as outlined in “How We Disclose Personal Information”. As described in greater detail under “International Transfers”, your personal information may be transferred outside of the jurisdiction in which you are located. We do not sell your personal information. If you would like to exercise your rights, please visit the “Your Rights and Choices” section of this Privacy Policy.

Privacy Policy

This Privacy Policy describes how igarden.ai (hereinafter referred to as “igarden”, “we”, “our” or “us”) collects, uses, stores, transfers, shares, discloses (collectively, “process” or “processing”) and protects your personal information when you (a) visit our online store at https://igarden.ai/ to browse products information, place orders, make purchases, or utilize other features, tools or services available on the platform (the “Services“); (b) participate in our online or offline events, such as product trial experiences, marketing campaigns; or (c) otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the processing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the processing of your personal information as described in this Privacy Policy.

This Privacy Policy covers the following:

• Personal Information We Collect or Process
• Personal Information Sources
• How We Use Your Personal Information
• How We Disclose Personal Information
• Relationship with WordPress
• Third Party Websites and Links
• Children’s data
• Security and Retention of Your Information
• Your Rights and Choices
• Complaints
• International Transfers
• Changes to This Privacy Policy
• Contact Us

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies, describes, is capable or being associated with or could reasonably be linked, directly or indirectly, with a particular individual, device or household, and does not include anonymize information.

We may collect or process (and may have collected or processes during the 12-month period prior to the last updated date of this Privacy Policy) the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, home address, phone number, and email address.
• Account information including your username, password, security questions,  preferences and settings.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
• Reservation information including experience period and your intended products information you submit for participating in our events.

Personal Information Sources

We may collect (and may have collected during the 12-month period prior to the last updated date of this Privacy Policy) personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, participate in our events, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, through the use of cookies and similar technologies, and through your participation in our various events;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use (and may have used during the 12-month period prior to the last updated date of this Privacy Policy) personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Events, Marketing and Advertising.We use your personal information for events, marketing and promotional purposes, such as to organize various online or offline events, send you event-related communications, and deliver gifts or products to you. This also includes activities such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose (and may have disclosed during the 12-month period prior to the last updated date of this Privacy Policy) your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With WordPress, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytic, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use WordPress to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integration.
• With our affiliates or otherwise within our corporate group.
• With law enforcement, public authorities or judicial bodies, if required by applicable laws and regulations or to comply with a legal obligation, enforce our terms of services, address security or fraud issues, or protect the rights, property or safety of us, our users or the public.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Use of cookies and tracking technologies

We may use tracking technologies in support of our online services and promotional efforts, such as for targeted advertising. In some states, marketing use of cookies or other similar tracking technologies may be considered “sales” of personal information. All of our US visitors and users may opt out of such sales at the point of collection online. For more information about our use of cookies and tracking technologies, please see our

Relationship with WordPress

The Services are hosted by WordPress, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with WordPress as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain WordPress enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with WordPress. To provide these enhanced features, WordPress may make use of personal information collected about your interactions with our store, along with other merchants, and with WordPress. In these circumstances, WordPress is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how WordPress uses your personal information and any rights you may have, you can visit the WordPress Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here WordPress Privacy Request Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information

We use physical, technical and organizational security measures to protect the personal information in our control. We restrict access to such personal information to our employees, contractors, and agents who need to know that information in order to operate, develop, or improve our Services or to otherwise perform the purposes for which your personal information is collected. These individuals are bound by confidentiality obligations and may be subject to discipline if they fail to meet these obligations.

While please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us, do not share passwords with other people, and make sure that any online account information you may have remains secure. To the extent permitted by applicable law, we may post a notice via our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. If you have any questions about the security of your personal information, you can contact us via the contact information below.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. We retain your personal information only for as long as necessary to fulfill the intended purposes as specified in this Privacy Policy and in compliance with applicable laws.

Your Rights and Choices

California residents are entitled to the following rights. If you are not California residents, depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You have the right to know or request access to personal information that we hold about you.
• Right to Delete. You have the right to request that we delete personal information we maintain about you.
• Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt-out of Sale, Sharing, and Targeted Advertising. You have the right to opt out of the “sale” and/or “share” of your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a WordPress account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
• Right to revote or withdraw consent. You may have the right to withdraw consent to the continued use or disclosure of your personal information, subject to legal or contractual restrictions and reasonable notice.
• Right to nondiscrimination. We will not discriminate against you for exercising any of these rights.

Submit a Consumer Privacy Request. You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how WordPress uses your personal information and any rights you may have, including rights related to data processed by WordPress, you can visit https://WordPress.org/about/privacy/.

Verification. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. Authorized Agent. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

California“Shine the Light”Law

California’s “Shine the Light” law (Civil Code Section §1798.83) grants California residents with an established business relationship with us the right to request information about personal information disclosed to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

International Transfers

Your personal information is stored in United States  . However, since we operates business globally, we may transfer your personal information outside the country you live in.

Please note that different countries or regions offer different levels of data protection. This means that your personal information could be stored in a country that offers a level of protection that may, in certain instances, be less protective of your personal information than the country or region in which you are located. However, when we transfer your personal information internationally, we will take measures to ensure an adequate level of protection, as required by applicable laws. For example, we might obtain your consent to transfer your personal information, implement adequate security measures (such as encryption, de-identification where possible) and sign the necessary data transfer agreements with the recipients of your personal information prior to the transfer taking place.

If you are a residence in the European Union or United Kingdom, and in case your personal information will be transferred to jurisdictions located outside of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection. In the absence of the above appropriate safeguards, we will ask you for your explicit consent for the cross-border transfer of your personal information or take any other measures that are recognized as providing a sufficient level of protection for your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at Support@igarden.ai or contact us at +1-888-880-3320.